We collect the bare minimum of personal data necessary to create and administer accounts. The forms you build and the submissions you collect using PMU Sign are yours only.
Personal Data We Collect
We collect the minimum amount of personal data required to provide form building services to your PMU business.
When you sign up to use PMU Sign, you provide:
- your username preference,
- your first and last name,
- your email address,
- the billing address info,
- a password for your account,
All of this information must be accurately provided to use PMU Sign. If you are unable or unwilling to provide this information, you will not be able to sign up for an account or upgrade to a paid plan.
We record information about how and when you use PMU Sign, including, for example, your IP address, time, date, browser used, and actions you have taken within the application. This information helps us to improve our services both for you and for all our users.
How We Use Personal Data
We use this personal information to provide form building services, not to mine or sell your data.
We use your personal information to provide services to you and to communicate with you:
- We show your first and last name in PMU Sign when you log in and when other users of your organization interact with your account, such as when viewing organization users.
- We use your email address as your username when you log in. We also use your email address to send notification emails from PMU Sign, including announcements about new product features.
- We use your password solely to verify access to your account. We do not store your actual password, just an undecipherable representation (encrypted hash).
- We use your profile image to help you know you are logged into your account, by showing this image while logged in.
We use your billing information solely to communicate with you about your paid subscription and charge your credit card for services. PMU Sign does not capture, process, store or transmit credit card information. PayPal, a third-party PCI compliant payment processor, handles all interactions with credit card information on our behalf.
We use personal information for auditing, research and analysis to operate and improve PMU Sign. We may use certain other information collected from you to help diagnose technical problems, administer PMU Sign, and improve the quality and types of services delivered.
You can easily access or modify your personal information in PMU Sign at any time:
- You can access and modify your personal information by logging into PMU Sign using your email address and password and going to profile settings. On this page you can edit your name and email address and change your password.
- If you have forgotten your password, you can reset your password by going to forgot password.
When you delete your account, we make every effort to remove your personal information from all of our systems. However, some historical data, like previous support requests you submitted, will be retained for customer support purposes. After deleting your account, your forms and submissions be accessible for 6 months, but after that time period, your forms and submissions will be deleted.
Authorized account users can export all entry data and uploaded files from PMU Sign at any time for any reason while the account is active.
Data Collected by You
You are responsible for obtaining consent and maintaining any personal information you collect with your forms.
Please let us know if your personal information was improperly collected by our users.
While PMU Sign only collects the personal information necessary to provide form building services, you may collect a wide variety of information from your customers using the forms you create with our service.
We have no direct relationship with your customers, so you are responsible for making sure you have obtained the appropriate permission for us to collect and process information about these individuals.
Authorized Third Parties
We use a number of authorized third-parties to provide form building services. They are not permitted to use information we share with them for any other purpose.
Secure hosting of PMU Sign is essential to both us and our customers. That is why we entrust LUXSCI, an industry leader in secure cloud hosting and HIPPA compliant servers, to protect all of our customer data.
PMU Sign uses two third-party user identity providers to provide an alternate means of signing up or logging into your account. When you sign up using these providers, you authorize us to obtain your name, email address, and profile image to set up your account. When you log in using these providers, you are simply verifying your identity, not sharing information or granting permissions. We do not share information with these providers, except the knowledge that you are using them to authenticate with our services. Sign up and log in via these third-party identity providers is optional and opt-in only.
Google is an optional identity provider that may be used to sign up or log into your account. We do not share your personal information with Google or grant them access to your account.
Facebook is an optional identity provider that may be used to sign up or log into your account. We do not share your personal information with Facebook or grant them access to your account.
PMU Sign uses one industry leading payment processors for secure PCI-compliant handling of credit card information for both our subscription plan payments and our payment forms.
You may disable cookies within your browser to block this tracking by Google, understanding that doing so may affect your ability to use the full functionality of the PMU Sign. For certain browsers, you can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading and installing this browser plug-in: http://tools.google.com/dlpage/gaoptout.
PMU Sign does not include Google Analytics on your public or embedded forms, and does not track usage by your customers. However, if your organization is on paid plan, you may connect your own Google Analytics account to track form usage by your customers.
We Operate in the United States
Our servers and data are securely stored in geo-redundant datacenters in the United States.
Our servers and offices are located in the United States, so your information may be transferred, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy, including offering a data processing addendum. By using PMU Sign, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and to those third parties with whom we share it as described in this policy.
We comply with the California Consumer Protection Act.
PMU Sign complies with the provisions of the California Consumer Protection Act, which grants specific data privacy rights to California residents.
If you have a privacy or data use concern related to PMU Sign, please email us at email@example.com so we can promptly address the issue.
Accuracy and Retention of Data
You can easily update your information at any time by logging into your account.
Deleted information may be retained in backups, but if you delete your organization, all of your forms and entries will be permanently deleted.
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for logging into your account and updating this information, as this is the only way we can verify your identity given the limited amount of personal information we collect.
We will retain your information for as long as your account is active or as long as your information is necessary to provide you with our services. We may also retain and use your information to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
Account information you delete during your use of PMU Sign, such as submissions, may be retained in secure backups. However, if you delete your account, all of the accounts forms and submissions will be available for up to 6 months but then at that time all forms and submissions will be permanently deleted and will not be recoverable.
Questions & Concerns
If you have a question or complaint about this Privacy Statement or our information collection practices, please contact us at firstname.lastname@example.org or write to us at the address listed below. We will investigate the matter and are committed to resolving any privacy concerns that you may have.
PMU Sign, LLC
1865 E River Rd #151
Tucson, AZ 85718
Modified on August 6th, 2020